Leadership Team Bio
Alison Hatcher
Service Delivery Director
Alison Hatcher joined Flo as a functional consultant in 2007. Since then she has been key in the successful implementation and rollout of a number of logistics solutions.
Alison played a leading role in the introduction and development of the Managed Services offering within Flo Group. She brought a wealth of logistic domain and systems implementation knowledge into the supported disciplines within Managed Services. Alison has managed multiple support teams delivering service desk and continuous improvement tasks for a number of clients, and has gained an ITIL® Foundation Certificate in IT Service Management. She is part of the core team who designed and developed the evolv product suite.
Alison holds a Masters degree in Landscape Archaeology and is an accredited member of the Institute of Field Archaeologists.